I was the visual/ui/ux designer for this project with Arsenal Inc (a design agency I work frequently with). I was responsible for creating user flows and designing visual elements.
I worked closely with the UX lead at Arsenal Inc to strategize and design a robust mobile application that facilitates the entire courier delivery process for Google Express, from order pickup to customer delivery to field troubleshooting.
I had the opportunity to conduct user testing with the product management team on the Google Mountain View campus. We also went on site to local grocery stores to observe couriers/packers in action with the mobile app.